Thursday, November 6, 2014

#TBT Trip Report - Cathay Pacific First Class To Hong Kong and Macau To Ring In The New Year

While most people spend Thanksgiving and Christmas holidays at home with their families, we've typically used those times to travel. This year will be no different, with a short trip over Thanksgiving weekend to Europe planned.

Last year, we booked a last-minute trip to Hong Kong and Macau where we enjoyed a front-row seat to the amazing fireworks over Victoria Harbor from the Grand Hyatt Hong Kong. The full trip report links are below, and the post below starts with our First Class flight aboard my favorite airline, Cathay Pacific.
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We would have preferred to catch the night time flight but weren't able to get seats on the smaller 77W, so the daytime 747 it was. Like a kid on Christmas day I woke up excited to try out another new airline. Our flight was at 11:50am and we arrived at the airport around 9:30am. Check-in was very quick, and we headed over to the "A" side of the international terminal where I had actually never been before.

By now I know Terminal 3 and International Terminal G like the back of my hand, but today I actually had to read and follow the signs which took us up the escalator and down the hallway to the CX lounge. We were one of the first passengers to arrive and the lounge felt very new and fresh as I believe it was recently remodeled. There was a little bit of food set out at the buffet, as well as a noodle bar where I had a bowl of wonton noodles and dan dan noodles which were both just OK.

Cathay Pacific lounge at SFO






Buffet spread


Not much of a view from the lounge, just a single Korean Air plane


We headed toward the gate around T-60 so that we could stretch our legs and do a bit of shopping in the terminal before getting on the long flight. As we were leaving, the lounge agent said "please wait sir, your flight is not ready for boarding yet" which is a similar reaction that we've gotten when leaving the lounge prior to boarding commencing for our flight. I guess that most first/business class passengers have the mindset of wanting to be able to wait until the last possible minute to board, but for me I'm perfectly happy being one of the first people to board which gives me more time to relax and get settled in (of course much to my wife's chagrin).

We arrived at the gate and an announcement was made that *gasp* boarding would be delayed by 10 minutes. The number of sincere apologies for this delay, you would have thought that the plane was several hours delayed or even cancelled. Perhaps I'm just used to standard boarding procedures with domestic airlines, where only a 10 minute delay in boarding would be a blessing.

We headed on board and were escorted to our seats 1A and 1K. As much as I enjoy reading FT trip reports, I guess I will say that part of the excitement of entering a new cabin for the first time is diminished as I basically knew exactly what to expect for the flight, all the way from the seat to the IFE to the food and even to the amenity kit/pajamas. But that's not to say that I still very much enjoyed experiencing all this for the first time.

The cabin load was only 4/9 for the flight and even though the suites don't have doors, 1A and 1K felt extremely private, yet close enough to still feel like we were traveling together. During the boarding process, pajamas and amenity kits were distributed. Cathay just switched from the Shanghai Tang pajamas to the new Pye pajamas which were amazing. The material was very comfortable and felt like it was very high quality. As an added bonus, there is a slip inside the pajama bag for a free gift at any Pye store, and we picked ours up at the store in Hong Kong inside Pacific Place which was a nice boxed set of 5 pocket squares. The amenity kit is Zegna branded but the contents were a bit underwhelming.

General impressions about the first class product were that it felt warmer than Emirates, and the seat width was fantastic and was the first we've come across that matched the seat we had on Singapore. But the suite is definitely more low-tech than some of the other first class products we've tried. It would have been nicer to have a little bigger TV screen, and the IFE offerings were just ok, but may have been influenced by the fact that we had been traveling just the month before and had seen most of the movies already.

Being a day time flight, I expected to be up for most of the ride and actually ended up staying up the entire time as I just couldn't get myself to fall asleep. Part of it was the fact that the cabin was just too hot , but I think that's par for the course on most of the flights I've been on. Also, the mattress padding wasn't particularly comfortable.

Anxiously waiting at the gate to board


First class cabin


Seats 1A and 1K


Seat width matches that of SQ's


IFE screen


Seat and IFE controls


Storage compartment for headphones


Pye pajamas




Free gift, make sure not to throw away the slip


Zegna amenity kit for men


Trussardi amenity kit for women


Great views after take-off


View of the office, much happier where I'm currently sitting


Just like taking a road trip down Highway 1

Menus were passed out and we were very excited for the lunch as we've heard the food on CX is a highlight. We each started with caviar, then had the Chinese ginseng soup, scallop salad, and then for me back to the Asian menu for the chicken and abalone entree which was fantastic. The wife had the herb-crusted sea bass and really enjoyed it. Lastly, we finished up with cheese, dessert, and then tea and pralines.

Service throughout lunch was extremely attentive and efficient, with the pacing determined by each person, not at the slowest eater in the cabin's pace which can happen at times. The perfect example of this, was that since I'm an extremely fast eater, I finished my entire meal just as my wife was starting her entree. Normally, we will always be +/- 1 course from each other, which means that I'm often waiting around for long periods of time for my next course.

Menus


Lunch, snack, and dinner menu




Wine menu




Champagne and nuts to start


Caviar


Chinese ginseng soup


Scallop salad


Sea bass


Chicken and abalone


Cheese


Berries and cream dessert


Pralines and milk tea


After lunch I requested turn down service and got comfortable for the remainder of the flight. Since it was a daytime flight and I have trouble sleeping on planes in general, I pretty much gave up on trying to take a nap. A few hours later I had a snack of the hot pot rice which was really delicious, and ice cream.

I had burned through all of the movies I wanted to watch on the IFE system, but had come prepared with my own entertainment and watched a movie and a few episodes of Summer Heights High on my iPad. About 2 hours out from HKG, dinner was served which consisted of some fruit, and for my entree I had the pork chop which was again very delicious. I had some cake, pralines, and one last Hong Kong milk tea to finish.

Turn down service


Mid-flight snack


Hot pot rice


Cathay Delight, really good


Pork chop


Mango cake


Overall, we really enjoyed our first flight on Cathay. We both felt that the food was probably the best we have ever had on board a plane, and the service was very attentive but not quite as warm as what we had experienced on SQ or EK. The only negative was that the suite just felt so dated and low-tech compared to the others we've experienced recently, otherwise CX very well may have shot to the top of our lists. So for now, the king stay the king, and SQ still sits atop the totem pole for both of us.

Wednesday, November 5, 2014

Germaphobe's Nightmare - Watch How Sneeze Particles Travel Inside An Airplane (VIDEO)

I'll be the first one to admit that I'm a complete and total germaphobe, and I'm on high alert especially when traveling. Yeah, I'm that guy that will Purell my hands after touching anything, and will wipe down my seat and tray table with Clorox wipes as soon as I board.

But the reality of air travel is that it's dirty business. You're in a metal tube with hundreds of other passengers, the majority of which are likely healthy. But all it takes is a sneeze from one sick person for germs to spread throughout the cabin.

In this video, engineers simulated the airflow in an airplane after someone sneezes, with germs shown in the colored pixels. As you can see, they travel EVERYWHERE and land one everyone adjacent to that person.

Moral of the story? Hope that the sick passengers on your flight are considerate enough to cover their mouth. Bless you!

Check out the video below:


Tuesday, November 4, 2014

9 Tips To Make Sure You're Ready For The Next Mistake Fare

I was cleaning out my email archives and stumbled upon an email from April 2012 at 1:24AM with the header "Vayama Ticket Confirmation/Receipt: RGN-SFO".

A smile instantly swept across my face. I still remember that night like it was yesterday - it was the night that I scored my very first mistake fare.


Scoring the deal

Back in early 2012 I was really getting into the points and miles game, and was on a mission to earn elite status and accrue as many miles as humanly possible.

I was constantly on the look-out for great flight deals and mileage runs. In particular, I had my ear to the ground for deals to Chicago where I was visiting my wife at least once a month, and was routinely able to get flights for around $200 round-trip from SFO. It's also where I picked up the throwaway ticket trick, often booking my flights to MKE.

The "Mileage Run Deals" thread on Flyertalk was basically my homepage, and I would refresh it every few minutes to make sure there wasn't anything I missed. And every night before going to bed, I'd check the thread to make sure I hadn't missed anything.

Sure enough, I noticed a new thread had popped up: RGN - SFO in F $450 one way AI; other N. America cities included.

My first thought? "That's cool, must be some domestic flight. Let me look up RGN. Yangon, Myanmar?!"

I started researching further, and quickly realized how big of a deal this was. Any plans for sleep were thrown out the window and I spent the next several hours busily planning and was ultimately able to get one-way tickets in First Class aboard Korean Air for just $250.

The coolest part was that I essentially got paid to fly, since the value of the miles accrued far exceeded the ticket cost! Since then, I've kept a close eye on every mistake fare that's come up but have yet to find one that rivaled this deal.

Here's the full trip report in case you're interested.

What I learned about mistake fares

The best way to learn is by doing, and here are some valuable tips that I learned from this and subsequent experiences:
  • Move fast. Like really fast: Urgency is the name of the game with mistake fares, since you simply don't know how long they will be around for. It could be minutes, hours, or a day if you're really lucky. You'll need to balance planning the perfect itinerary, with just getting something booked before time runs out.
  • Congrats on the booking, now sit tight: Unless you're leaving within the next few days, pat yourself on the back for scoring an amazing deal and just sit tight. Don't make any non-refundable reservations until you're 100% sure the trip is happening. My experiences with the RGN ticket included a cancellation, a Department of Transporation (DOT) complaint, re-instatement, countless re-issues, and 10-15 hours on the phone before I actually flew.
  • Watch over your ticket like a hawk: These days, mistake fares spread like wildfire and chances are many others scored a similar deal. I'd recommend logging into the airline's system to check your ticket at least once a week. Also, a great place to keep on eye on what's happening is in the "Mileage Run Discussion" thread on Flyertalk. Learn from those that were willing to be the guinea pigs, and you'll save yourself a lot of heartache.
  • Have a Plan B: With the new DOT protections in place for flights that touch the US, we are seeing more and more mistake fares being honored. However, it's always smart to have a backup plan in case your ticket isn't honored when you show up at the airport.
  • The Golden Rule of Mistake Fares: No matter how temping it is, DON'T CALL THE AIRLINE until the dust has settled. There's no quicker way to kill a deal for everyone else than by calling in to ask for a seat assignment on the "amazing First Class deal I just found for $250".

How to be ready to catch the next mistake fare
  • Need a bit of luck: Unless you're chained to your computer 24/7, you need a bit of luck. Mistake fares can pop-up at anytime and if you're sleeping or in a meeting, there isn't much you can do. Heck, in the 15 minutes I went out to grab lunch I missed out on the Delta mistake fares to Hawaii.
  • Keep your eyes open: Personally, I've found the best source of information on mistake fares to be the "Mileage Run Deals" on Flyertalk as well as The Flight Deal. As time passes, you'll also find information across the blog-o-sphere and through social media.
  • Book first, think later: As I mentioned above, you need to act quickly. If you're planning a trip for multiple people, there's no time to start an email thread about the ideal travel dates. In most cases you're allowed to cancel tickets without fees within 24 hours of purchase, so there's little downside to buying and then cancelling. If anything, you are in the driver's seat after scoring a mistake fare since the airline ultimately wants you to cancel and will usually gladly waive cancellation fees even after the 24 hour window.
  • Practice makes perfect: It seems silly, but often times mistake fares are bookable through online travel agencies (OTA's) that you haven't used before. And often times, you need to be able to manually construct multi-city itineraries to get the flights to price out. If you've never done this before it can be a daunting task especially under pressure. It doesn't hurt to play around with this feature until you feel comfortable enough to make a booking quickly.

Monday, November 3, 2014

I Can't Believe This City Is The Most Popular Honeymoon Destination In The World

Over the weekend I stumbled upon an article from the Facebook Data Team on The Most Popular Honeymoon Destinations in 2014 based on actual Facebook user data.

If you want to talk about big data, with over 1.2 billion users, the data that Facebook has access to is the biggest of big data. And unlike other "Top Honeymoon" lists which tell you where you should consider going, this data-based list tells you where people actually went.

As a former math major turned actuary, my entire life has revolved around numbers and data and this type of stuff really interests me. To me, a huge data set is more interesting than any Harry Potter or 50 Shades of Grey novel could ever be. In fact, I have a lot of cool ideas for miles/points and travel-related analyses that I would think would be interesting, but haven't been able to find the data to support them.

But I digress...Facebook doesn't say exactly how many data points they captured, but there were certainly some interesting takeaways.

The most popular honeymoon destination in the world is where?!

Here's the complete list of top 10 honeymoon destinations worldwide:

Top destinations for all (international + US) couples:
  1. Las Vegas, USA
  2. Lahaina, USA
  3. Honolulu, USA
  4. Playa del Carmen, Mexico
  5. Cancún, Mexico
  6. Punta Cana, Dominican Republic
  7. Montego Bay, Jamaica
  8. Antalya, Turkey
  9. Castries, St. Lucia
  10. Gramado, Brazil
That's right, the top honeymoon destination in the entire world is Las Vegas!!! Sin City!


Maybe I just take Vegas for granted since I'm a 1-hour flight away and have gone as many as 10 times in a single year during my younger days. But to me, Vegas certainly doesn't exude "romantic honeymoon." If anything it's quite the opposite, as a typical trip to Vegas can include anything from eating or drinking to the point that one feels like vomiting, or losing your shirt, both literally and figarutively, at the casino.
But that's just my perspective, and if you think internationally, I can certainly see how Vegas has a certain allure as the ultimate adult playground. In fact, I'm sure I could plan a pretty darn good honeymoon in Vegas with a stay at a great hotel, a couple fancy dinners, and tickets to see Cirque Du Soleil and Britney.

Maldives makes a top 10 appearance

It's interesting that rounding out the top 10 above are all destinations in the Americas, with #8 Antalya, Turkey being the only entry from another part of the world.

Thinking about the list from the perspective of miles and points enthusiasts, while Hawaii is certainly a popular Honeymoon destination, you'd have guessed that Maldives and French Polynesia would be up there at the very top.

Maldives does crack the top 10 if you look only at non-US locations.

Top destinations outside of the US for all (international + US) couples:
  1. Playa del Carmen, Mexico
  2. Cancún, Mexico
  3. Punta Cana, Dominican Republic
  4. Montego Bay, Jamaica
  5. Antalya, Turkey
  6. Castries, St. Lucia
  7. Gramado, Brazil
  8. Bodrum, Turkey
  9. Gros Islet, St. Lucia
  10. Malé, Maldives
Where do Americans go for honeymoons?

According to the data, only 19% of US couples traveled internationally, and based on the graphic below they didn't travel nearly as far as those from other countries. On average, US couples traveled just 1/4th as far as those from South Korea and 1/2 as far as those from countries like Hong Kong and Spain.


To some extent this makes sense, since the most popular honeymoon destinations are Americas-heavy, meaning that they wouldn't need to travel as far to reach them.

Amazingly, even looking specifically at US couples, Las Vegas is still extremely popular coming in at #5, with Hawaii, Mexico and Central America rounding out the rest of the top 10:

Top destinations for US couples:
  1. Lahaina, USA
  2. Castries, St. Lucia
  3. Honolulu, USA
  4. Montego Bay, Jamaica
  5. Las Vegas, USA
  6. Gros Islet, St. Lucia
  7. Playa del Carmen, Mexico
  8. Punta Cana, Dominican Republic
  9. Ocho Rios, Jamaica
  10. Cancún, Mexico
Questions about methodology

Of course, I'd be remiss not to mention a couple key points that I believe to be impacting the results.

First, I'd like to understand the number of data points gathered from each country.

Also, the geographic locations are based on when someone checks-in on Facebook, which involves actively self-reporting your location. Are people more likely to check-in in Vegas and Hawaii than in other parts of the world which may be more remote? I could see that being the case and makes sense even on a practical level, as roaming charges may apply when using Facebook overseas.

And lastly, I question the methodology used to identify the honeymoon destination, which was a Facebook check-in within 2 weeks of the self-identified wedding date. Based on my own experience as well as anecdotal information from my friends, the days of riding off into the sunset after the wedding and into the honeymoon aren't as common anymore.  I don't know a single person that has taken an international honeymoon within 2 weeks of their wedding.

In fact, we waited 4 months to take ours, and from the methodology above, our "honeymoon" would have registered as Washington D.C. which was the first trip that we took after getting married.

Therefore, I'm pretty confident that the choice of methodology here is under-reporting the percentage of Americans that take international honeymoons, as well as the average distance traveled. It would be interesting to see this analysis repeated with a longer post-wedding time horizon.

But one question still remains, is Vegas really the top honeymoon destination???

Saturday, November 1, 2014

Finding 2 Seats In Singapore Suites Is Surprisingly Easy, And The Best Business Class Product In The World

Happy Halloween to all, and enjoy the extra hour of sleep this weekend! In case you missed it, here's a round-up of some of the notable posts from the past week. Keep up with all the latest news by following me on Facebook or Twitter, and feel free to send me an email anytime with questions or comments!

  • The conclusion of my trip report where we flew Cathay Pacific Business Class from Dubai to Los Angeles, via Hong Kong. In my opinion, Cathay is hands down the best Business Class product on the market today.
  • Earlier this week I wrote about my experiences transferring points from Chase and American Express over to Singapore Airlines' Krisflyer program, and used those points to book the Singapore Suites Class double bed aboard the A380. Availability for 2 seats was surprisingly easy to find.

  • Lastly, a #TBT throwback to my favorite trip report that I've written, detailing our 2012 round-the-world honeymoon where we visited Australia, Maldives, Sri Lanka, and Dubai.

Friday, October 31, 2014

Trip Report: American Express Centurion Lounge at LAS

***This is part 19 of my "Camels, Bats, and Bloggers" trip report detailing a recent trip to Dubai and Seychelles, with a final stop in Las Vegas to attend the 2014 BAcon conference hosted by BoardingArea***

1. Introduction - Camels, Bats, and Bloggers
2. Emirates Lounge at SFO
3. Emirates First Class San Francisco to Dubai
4. Conrad Dubai
5. Old Dubai, Ski Dubai, and At the Top
6. Emirates Terminal B First Class Lounge at DXB
7. Emirates First Class Dubai to Mahe, Seychelles
8. Four Seasons Seychelles
9. Air Seychelles Economy Class Mahe to Praslin
10. Raffles Praslin Seychelles
11. Island Hopping - La Digue
12. Island Hopping - Praslin, Cousine, Curieuse, St. Pierre
13. Hilton Seychelles Northolme Resort and Spa
14. Emirates Business Class Mahe, Seychelles to Dubai
15. 7-Star Luxury at the Burj Al Arab
16. British Airways Lounge at DXB
17. Cathay Pacific Business Class Dubai to Los Angeles via Hong Kong
18. 2014 BAcon Conference in Las Vegas + Mandalay Bay Hotel
19. American Express Centurion Lounge at LAS
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With a couple hours to kill before our final flight home, we made our way over to the American Express Centurion Lounge located near gate D1 in Concourse D at Las Vegas airport. This would be my first visit to a Centurion lounge and was excited to see what the hype was all about.

American Express Centurion Lounge at LAS

All of the bloggers at BAcon were given complimentary access to the lounge, but we also had the American Express Platinum card which would have given us access to the lounge. There was an interesting vertical garden inside featuring the American Express logo.


The LAS Centurion Lounge was unlike any domestic lounge I'd been to. It featured extremely stylish decor, and while many other lounges which can feel like dungeons, this one was filled with natural light. Sundays are one of the busiest days at this lounge, and it was hard to find seating at first.


The lounge is centered around the bar and buffet area, which featured additional restaurant-style seating.


Since people were coming and going frequently, after hovering for a few minutes we eventually scored a comfortable booth with perfect views of the TV in order to keep track of all the NFL action.


The food at the lounge is really top-notch. Each of the Centurion Lounge menu's are curated by a celebrity chef, and Scott Conant takes credit for the menu at LAS. Among the hot food, there was a pasta dish along with roasted potatoes. Having watched Scott critique countless numbers of contestant's pasta on Chopped, I was ready to do the same to him, but the pasta was cooked perfectly and really delicious.



There was also a fancy salad bar featuring things like kale and quinoa, along with a selection of sandwiches.



But this guy absolutely stole the show - an amazing lamb meat pie covered in yogurt sauce. I simply lost control, and couldn't even tell you how many I ate. It's one of the best things I've eaten at an airport, and would have been happy to order this at any restaurant.


There are some international lounges that are worth going to the airport early for, and it's extremely rare to fine a domestic lounge that falls into that category. In my experiences, along with the Emirates Lounge at SFO, the Centurion Lounge at LAS is simply one of the best lounges you'll find in the US, and can't wait for the opening of the Centurion Lounge at SFO in early November!